Customer Care
Unlike many other providers, we’ve incorporated a world-class call center staffed with courteous, live Customer Care representatives and 24-hour automated customer assistance offering round-the-clock service, 7 days a week. It’s this kind of personalized attention that sets Locus apart. As a value-added resource, our Customer Care representatives cater to the needs of our distributors as well as end-users, by providing assistance ranging from activations to programming to replenishment and more.

For quick answers to the most frequently asked questions, check out our FAQs
• Your Online Shopping Experience
• Calling Cards - General
• Calling Cards - Access Numbers & PINs
• Locus Long Distance from Home
• Wireless Services - Please choose the specific Wireless Service FAQ
   you need.

Wireless Services

GSM Services
• CallPlus® Wireless GSM : 1-800-643-4524
• Locus® Mobile™ GSM : 1-800-643-4917
• O2SM Wireless GSM : 1-800-643-4926
• POPSM : 1-800-917-5251

CDMA Services
• VIVASM Prepaid Wireless : 1-800-819-7429
• Locus® PlatinumSM : 1-800-819-7696
• H2OSM Wireless : 1-800-728-0846